Shipping & Delivery
Shipping & Delivery
Order Placement Process
After placing your order, you will receive an order confirmation sent to the email address you provided. If you encounter difficulties locating it in your inbox, please check your junk mail folder.
Dispatch Timing
All orders will be dispatched from our warehouse within 1-3 business days. During peak periods, please allow for up to 5 business days for dispatch.
Address Correction
If you notice any errors in the address you provided, please email us immediately with the subject line 'URGENT' so that we can rectify it before shipment. Unfortunately, we cannot offer compensation for packages that fail to deliver due to an insufficient address.
Order Tracking
Once your products are shipped, you will receive a shipping confirmation email along with a tracking number. Please note that tracking information may take between 2 – 4 days to update, so we appreciate your patience.
Estimated Delivery Times
Below are our current estimated delivery times to various countries:
| Countries | Shipping Method | Shipping Time (Est) |
|---|---|---|
| United States | Standard | 8-14 Working Days |
| United Kingdom | Standard | 8-10 Working Days |
| Australia | Standard | 8-14 Working Days |
| Canada | Standard | 7-16 Working Days |
| Rest Of The World | Standard | 8-16 Working Days |
Shipping Origin
While we are a small business, we collaborate with logistics partners worldwide to ship to multiple countries at competitive rates. This enables us to offer our customers an excellent price point.
Lost or Stolen Orders
[KnifeXpert] accepts no liability for lost or stolen items confirmed as successfully delivered by the courier. We do not reimburse or replace orders reported lost or stolen after being confirmed as delivered by the courier.
Need Further Assistance?
If you have any unanswered questions, please don't hesitate to email us at contact@knifexpert.com. We're here to help!
Contact Page
For any inquiries or to obtain more information about our products, feel free to reach out to us via email at: contact@knifexpert.com.